Percepción de estudiantes y docentes sobre el uso de ChatGPT en el proceso educativo

Autores/as

  • Jessica María Arreaga Jiménez Universidad Ecotec image/svg+xml Autor/a
  • Blanca Viviana Gonzabay Anastacio Instituto Superior Pedagógico Rita Lecumberri Autor/a
  • Mercy Esther Morán Villamar Universidad Internacional Iberoamericana image/svg+xml Autor/a
  • Eloisa del Rocío Alvarado Quinto Universidad de Guayaquil image/svg+xml Autor/a
  • Maricela Yajaira Vizueta Mosquera Universidad de Guayaquil image/svg+xml Autor/a
  • Cecilia del Rocío Bajaña Chavéz Universidad de Guayaquil image/svg+xml Autor/a

DOI:

https://doi.org/10.70625/rlce/1027

Palabras clave:

ChatGPT, Inteligencia artificial, Proceso educativo, Percepción

Resumen

El estudio tuvo como objetivo analizar la percepción de estudiantes y docentes sobre el uso de ChatGPT en el proceso educativo en una Escuela de Educación Básica del cantón Salitre, provincia del Guayas. Se desarrolló mediante un enfoque cuantitativo, con alcance descriptivo, diseño no experimental y corte transversal. La población estuvo conformada por 15 docentes y 127 estudiantes, mientras que la muestra incluyó a los 15 docentes y 91 estudiantes seleccionados mediante criterios de inclusión y exclusión. Para los docentes se aplicó una encuesta con un cuestionario de 10 ítems y, en los estudiantes, se empleó una guía de observación con una lista de cotejo de 10 ítems y tres alternativas de respuesta. Los resultados evidenciaron una percepción favorable hacia ChatGPT como recurso complementario para aclarar dudas, acceder a información y apoyar determinadas actividades académicas. Sin embargo, también se identificó la necesidad de fortalecer la verificación de información, el contraste de fuentes, la autonomía y el uso responsable de las respuestas generadas. Estas condiciones permitieron reconocer oportunidades y desafíos vinculados con la incorporación de esta tecnología. Se concluyó que ChatGPT puede aportar al proceso educativo cuando su utilización responde a propósitos pedagógicos definidos y mantiene la mediación docente.

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Publicado

01-10-2026

Cómo citar

Arreaga Jiménez, J. M., Gonzabay Anastacio, B. V., Morán Villamar, M. E., Alvarado Quinto, E. del R., Vizueta Mosquera, M. Y., & Bajaña Chavéz, C. del R. (2026). Percepción de estudiantes y docentes sobre el uso de ChatGPT en el proceso educativo. Revista Latinoamericana De Calidad Educativa, 3(4), 21-31. https://doi.org/10.70625/rlce/1027